T&C’s

All bookings are subject to these Terms and Conditions. Variation to the Terms and Conditions may be made from time to time and if you agree to use any of our services you agree to our terms and conditions

General Terms

  • The Client is solely responsible for any and all harm, loss or damage caused by their dog while it is under the care of Leads Dog Walkers, or is using any other services provided by Leads Dog Walkers, and agrees to indemnify Leads Dog Walkers in full against any liability arising from such harm or damage to third parties.

  • The Client agrees that, in admitting their dog, Leads Dog Walkers has relied on the Client’s representation that their dog is in good health and has not harmed or shown aggression or threatening behaviour toward any person or any other dog or has been reported to authorities.

  • All dogs will be subject to an initial assessment by Leads Dog Walkers staff prior to using Leads Dog Walkers Services. Leads Dog Walkers reserves the right to refuse admission to any dog deemed in their absolute discretion to be, or have the potential to be, dangerous or disruptive.

  • Leads Dog Walkers offer services where dogs co-mingle in groups and the Client accepts that during the course of normal dog play their dog may sustain injuries. All dog play is carefully monitored to avoid injury, but scratches, punctures, torn ligaments, or other injuries may occur despite the best supervision.

  • Leads Dog Walkers will only let dogs off the lead once an ‘off the lead consent form’ has been signed, and will remain at the discretion of Leads Dog Walkers staff.

  • The Client agrees to take any necessary measures or precautions to ensure that their dog is continuously free of contagious, infectious, or otherwise communicable diseases. The Client further agrees to notify Leads Dog Walkers immediately of any infectious and/or contagious disease or conditions their dog has been exposed to or is affected by. Such diseases and conditions include, but are not limited to: Distemper, Hepatitis, Kennel Cough (Bordetella), Parvovirus, Corona virus, worms, Lyme disease, Fleas, Pregnancy, Infectious Skin Diseases and Intestinal Parasites. Leads Dog Walkers reserves the right to refuse admission until satisfied that the condition is resolved and clearance has been given by a vet.

Charges

  • Our charges are set out on our price list. You will be deemed to have accepted the charges of Leads Dog Walkers upon confirmation of your booking and as stated in your contract.

  • Leads Dog Walkers charges are payable in consideration of the service’s that we operate.

  • Payments are made weekly per invoice issued by Leads Dog Walkers on a Friday with payment due within 24 hours.

  • At particularly busy times of the year such as Christmas, New Year and Bank Holidays a supplement is payable.

  • Any changes to the agreed amount shall be provided by Leads Dog Walkers in writing.

Your Pet

  • We cannot accept bookings for badly behaved or aggressive animals. Leads Dog Walkers may terminate an engagement immediately if it is reasonably thought that a Pet is badly behaved or aggressive either towards humans, animals or property. You will be liable if your pet injures a third party, any property or any other dog.

  • Proof of vaccinations are required. Kennel cough vaccination is compulsory.

  • Proof of animal insurance for your Dog is required.

  • Please note The Control Of Dogs Order 1992 mandates that any dog in a public place must wear a collar with the name and address including post code of the owner engraved or written on it or engraved on a tag, whether the dog is chipped or not.

  • It is the owners responsibility to ensure that www.petlog.co.uk hold their correct details as in the unlikely event that your dog is lost we would be unable to collect or retrieve if the details that we hold on file are not the same as those held by petlog.

  • You must ensure that your pet is in good health and free from fleas and is adequately wormed. If Leads Dog Walkers believes that your pet is not in good health we reserve the right to seek veterinary advice on your behalf and you will be liable for the veterinary fees.

  • If it becomes necessary, your animal will be taken to a veterinary surgeon. You are responsible for any fees that are reasonably incurred during your absence or during the course of an assignment.

  • Owner undertakes to make full disclosure of any quality or characteristic which might make your dog not suitable for Group dog walking or home boarding including behavioural or health problems, anti-social behaviour including aggression, incontinence/lack of house training or excessive loud barking/ whining. Failure on the part of the owner to disclose any matter which might render owner’s dog unsuitable for home boarding will be deemed a material omission amounting to a fundamental breach of our agreement.

  • All efforts will be made to contact the owner in the event of an emergency. We recommend owners provide us with a contact number of a trusted 3rd party should we be unable to make contact. However, we reserve the right to make decisions regarding your dog’s health provided it is at all times acting in the best interests of the dog and on the advice of a veterinary surgeon. Owner is responsible for payment of any veterinary fees incurred by us.

    Cancellations

  • If you have a regular dog walking service you must give at least a minimum 24 hours notice to cancel or reschedule or you will be charged in full.

  • Occasional bookings of any description, including dog walking, will be subject to the normal cancellation charges.